{"id":13947,"date":"2023-08-17T11:20:10","date_gmt":"2023-08-17T11:20:10","guid":{"rendered":"https:\/\/dressy.ninetheme.com\/?page_id=13947"},"modified":"2026-01-05T14:56:20","modified_gmt":"2026-01-05T14:56:20","slug":"faq","status":"publish","type":"page","link":"https:\/\/wearepiceg.com\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Frequently Asked Questions (FAQ)\n<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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Here you\u2019ll find answers to the most common questions about our products, orders, payment, and delivery.\nFor further assistance, you can call or WhatsApp us anytime at +20 10 1376 5999.<\/p>\t\t\t\t<\/div>\n\t\t\t\t

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PAYMENT INFORMATION<\/h6>\t\t\t\t<\/div>\n\t\t\t\t
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Currently, Cash on Delivery is the only available payment method.\nAdditional payment options will be added soon.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Refund <\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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Deposits are non-refundable after 3 days from order confimation. Stitched orders are non-refundable.<\/p>\t\t\t\t<\/div>\n\t\t\t\t

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Exchange Policy\n<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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Exchange is available only for size issues,\u00a0 the customer covering shipping fees.\n\nThe customer must return the original item before we ship the replacement.\n\nExchange processing time is 5 working days, excluding Fridays and Saturdays, starting from the day we receive the retuned item.<\/p>\t\t\t\t<\/div>\n\t\t\t\t

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Delivery Policy<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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If your order is delivered by Aramex, please note that opening or checking the package before payment is not allowed.\n\nIf you experience any issue with your order after receiving it, please contact us promptly so we can assist you.<\/p>\t\t\t\t<\/div>\n\t\t\t\t

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Adjustment Policy (For stitched items)<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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If there is a size issue, we can create a new adjusted items for you. The customer will be charged 50% of the new item's cost as an adjustment fee.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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